VPS and Dedicated Server customers due to router issues first noticed here. We apologize for the inconvenience to all our customers. We would like to offer a free 12 hours service extension to all our affected customers. We still have more than 99.7% uptime on our services in totality excluding any service degradations or complete blackout events.
We haven’t yet completed the steps we promised during the last downtime to prevent a recurrence of the issue, this blog would be updated to reflect when that happens. We constantly strive to provide as much operational information to our clients as is known to us. We also promise to take proactive steps in the future to avoid any other type of issues.]]>