Simple GPU pricing that scales with your AI ambitions

Choosing the right backup plan depends on your specific Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). At E2E Networks, we offer flexible backup solutions that can be tailored to meet your MTTR requirements. Our backup plans range from basic daily backups to continuous replication, ensuring you can achieve the recovery times your business demands.

No, servers at E2E Networks are not automatically backed up by default. You need to explicitly enable and configure backup services for your servers. We offer various backup solutions including snapshot-based backups, file-level backups, and full system backups that can be scheduled according to your requirements.

You can configure backup frequency through your E2E Networks control panel. We offer flexible scheduling options including hourly, daily, weekly, and monthly backups. You can also set custom schedules based on your specific needs. The backup frequency can be adjusted at any time through the management console or via our API.

While it is technically possible to store backups on the same machine, we strongly recommend against this practice. Storing backups on the same server defeats the purpose of disaster recovery. We recommend using our dedicated backup storage solutions or external storage to ensure your data is protected even if the primary server fails.

No, it is not mandatory to purchase backup services exclusively from E2E Networks. You have the flexibility to implement your own backup solution or use third-party backup services. However, our integrated backup solutions offer seamless compatibility, optimized performance, and simplified management within the E2E ecosystem.

Restoring backups is straightforward through the E2E Networks control panel. Navigate to the Backup section, select the backup you want to restore, choose the restoration point, and follow the guided restoration process. You can perform full system restores or selective file/folder restoration. Our support team is available 24/7 to assist with any restoration needs.

E2E Networks uses advanced snapshot technology combined with incremental backup mechanisms. Initial backups capture the complete system state, while subsequent backups only store changes (incremental data). This approach minimizes storage requirements and reduces backup windows. Backups are encrypted, compressed, and stored in geographically distributed locations for maximum reliability and security.

E2E Networks offers transparent, pay-as-you-go billing with per-minute granularity for GPU resources. You are billed only for the resources you use, with no hidden fees. Billing cycles are monthly, and you can view detailed usage reports and invoices through your account dashboard. We support both prepaid and postpaid billing options.

We accept multiple payment methods including credit cards (Visa, MasterCard, American Express), debit cards, bank transfers, and wire transfers. For enterprise customers, we also offer purchase order (PO) based billing. Indian customers can pay via UPI, net banking, and popular wallets. International payments are processed securely through our payment gateway.

All invoices and billing history are available in your E2E Networks account dashboard. Navigate to the Billing section to view current and past invoices, download PDF copies, and track your usage patterns. You can also set up automated email notifications for new invoices and configure billing alerts for budget management.

Yes, we offer significant discounts for long-term commitments. Customers committing to 3-month, 6-month, or annual contracts can receive discounts ranging from 10% to 30% depending on the commitment duration and resource volume. Contact our sales team for customized pricing based on your specific requirements.

We offer a fair refund policy for unused prepaid credits. If you are unsatisfied with our services, you can request a refund for unused credits within 30 days of purchase. For service issues or downtime beyond our SLA guarantees, we provide service credits as per our Service Level Agreement. Please refer to our detailed refund policy in the Terms of Service.

Our sales team is available to assist you with your queries. You can reach us at +91-11-4084-4965 or email us at sales@e2enetworks.com. Our sales representatives are available Monday through Friday, 9 AM to 6 PM IST. For urgent requirements, we also offer callback services through our website.

Yes, we specialize in providing customized solutions for enterprise customers. Our team can design tailored infrastructure solutions, provide dedicated resources, custom SLAs, and specialized support packages. We work closely with enterprises to understand their specific requirements and deliver solutions that align with their business objectives.

Yes, we offer trials and demonstrations for potential customers. You can sign up for a free trial account to test our services with limited resources. For enterprise customers, we provide personalized demonstrations and proof-of-concept implementations. Contact our sales team to arrange a demo tailored to your specific use case.

We offer multiple support tiers to meet different needs: Basic (email support, 24-hour response), Professional (email + phone, 4-hour response), and Enterprise (dedicated account manager, 1-hour response, 24/7 phone support). All plans include access to our knowledge base and community forums. Enterprise customers can also opt for on-site support and training.

Yes, we provide comprehensive migration assistance to help you move your workloads to E2E Networks. Our migration specialists can help plan, execute, and validate your migration with minimal downtime. We offer both self-service migration tools and managed migration services depending on your requirements and technical expertise.