India's Largest NSE Listed Cloud Provider

Policy FAQ

Policy FAQ

Do you charge for data-transfer?

No, we currently don’t charge for data-transfer to & from your machine instances.

Do you offer managed services for server instances for free?

No. All our cloud instances are self-managed by default.

We provide basic platform support with ‘no hands to keyboard’ approach.

What is your SLA?

E2E Networks provides a 99.5 % Uptime SLA. Please refer to our SLA details here

Where are your data centers located?

We have partnered with Tier-III plus data centers like Netmagic.

What are the various facility certifications available at your datacenter location?

Our data center has the following certifications
• INFORMATION SECURITY MANAGEMENT SYSTEM – ISO/IEC 27001:2005
• IT SERVICE MANAGEMENT SYSTEM – ISO/IEC 20000-1:2011
• QUALITY MANAGEMENT SYSTEM – ISO 9001:2008

What is your policy on abuse?

We have a zero-tolerance policy on abuse. Kindly refer to more details here

Do you allow to run gaming/mining?

We do not allow to run any sort of games like Counter Strike, Quake etc. nor we allow to run any sort of mining such as cryptocurrencies and/or anything similar.

Do you allow the use of your servers for downloading content available only in India?

Circumvention of geographical restrictions that violate content licensing using our servers is NOT allowed.

Do you support Anonymization/Public VPN access for anonymization/Tor nodes?

Any use case that involves hiding the IP address of an end user using our servers is a prohibited.