Cloud Platform Engineer

We are looking for people who are passionate about troubleshooting complex problems with systems, networking, and storage at scale to help us keep the cloud running smoothly.

• Experience in Linux administration skills (CentOS / Ubuntu). and the Windows Operating System.
• Familiarity with virtualization technologies like KVM, Xen and troubleshooting virtual machine instances
• Possess a thorough understanding of Internet-based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS, SMTP, etc.)
• Basic storage concepts and technologies
• Manage and maintain system performance, security, and Backups.
• Experience with system and Application monitoring tools (e.g. Zabbix, ELK, Newrelic)
• Knowledge of LAMP/LEMP stack and Relational databases (Administration Level)
• Willing to work on Rotational shifts ( 24 x 7)
• Excellent written and verbal communication skills.
• A passion for good documentation and open communication
• Hands-on experience in high scale production customer support
• Providing thoughtful, personalized communication to solve our customer’s issues
• Quickly learning E2E Networks products and adapting to the rapid product, process, and policy changes
• Motivated with a high desire to learn.
• Skills in writing technical content articles
• Manage SLA and enforce infrastructure standards.
• Triaging, escalating, prioritizing, and following up with incidents or customer-impacting events
• Work in coordination with other internal teams to ensure the infrastructure fully and effectively supports
• Knowledge in Server Abuse Management
• Looking for immediate joiners