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What is Minimum Billing?

A bill is generated as soon as a service is launched to cover third-party license costs involved if any.

On E2E Networks Public Cloud (the services available via MyAccount portal), specific products require third-party licenses, which include but not limited to:

  • Windows Server
  • cPanel®&WHM® Servers
  • Plesk® Servers

These licenses are purchased and provisioned from third-party vendors like Microsoft. These vendors do billing on a per license basis.

Whenever a license is used, the license has a validity of one calendar month. The license renews every calendar month automatically if a specific service (node, machine, instance, or appliance) is continuously used. Even though a license is used for a few minutes in a month, a full-month charge for the license would be levied.

To cover the cost of these licenses, a minimum bill is generated as soon as a license-based service is launched.

At E2E Networks Public Cloud (the services available via MyAccount portal), all the services are billed hourly.

However, the third-party licenses we provide are billable on a calendar-month basis.

When a service involving a third-party license is launched (For example, a Windows machine or a cPanel node), a minimum bill is generated which covers the license cost.

Our plans — which include license costs if any — are billed hourly and the pricing is also presented with hourly rates. For example, BW.8 Windows node costs ₹3/hour. To cover the Windows license cost, a minimum bill of ₹500 is generated as soon as the machine is launched. The ₹3/hour billing starts to incur only after the hourly-billing threshold crosses ₹500 in that calendar month.

So, please note that hourly billing starts only after minimum billing threshold is crossed in a calendar month.

Service Launched on the last day of a Calendar Month

Let’s say, a service is launched — which involves a third-party license and thus, minimum billing — on 30th of September.

As per minimum billing guidelines, a minimum bill is immediately generated.

On the next day — which would be 1st of October — again, one more minimum bill would be generated since it is the beginning of another calendar month.

Service Launched and Terminated Immediately

Let’s say, a service is launched — which involves a third-party license and thus, minimum billing — and has been terminated immediately.

As per minimum billing guidelines, a minimum bill is immediately generated. And this bill shall be paid.

Service Launched, Terminated, and Re-Launched

Let’s say, a service is launched — which involves a third-party license and thus, minimum billing — and has been terminated immediately and again re-launched.

As per minimum billing guidelines, two minimum bill components would be generated since two licenses are used when you launch the service and again when you re-launch the service.

Glossary

Service: Any product that is available through MyAccount portal

Third-Party License: Any license that is supplied by a third-party vendor. Eg: Microsoft Windows, cPanel®&WHM®.

Updated on January 10, 2020

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