India's Largest NSE Listed Cloud Provider

FAQs Billing and Accounts

FAQs Billing and Accounts

Will My IP Address Change If I Upgrade To A Higher Plan?

No.

Are There Any Discounts Available For Annual Payments?

Yes. We are offering some discounts for annual payments on some plans only. Kindly check Myaccount portal for more details

How Does The Billing Take Place At E2E Networks?

Kindly check the following link for more information: Billing & Payments

What Are The Options For Payments Available At E2E Networks?

Kindly check the following link for more information: https://www.e2enetworks.com/help/knowledge-base/e2e-networks-payment-options/

How Do I Deprovision My Public Cloud Server?

Kindly check the following link for more information: Managed Nodes

How Does The Billing Of Microsoft Licences Work?

All the licences provided from Microsoft (e.g. Windows licence, MS-SQL licence etc) are billed on a calendar month basis. This mean that even if any licence is used for one day in any given month, it will be charged for the whole month.

Will I Get Any Refund If I Deprovision My Private cloud (dedicated) Server In The Middle Of My Billing Period?

We bill all the servers on a per day basis after the first month of usage. We bill you on a prepaid monthly basis but if you de-provision in between the billing period, we will refund you on a pro rated basis. However, no part of the first month’s service fee will be refunded, in case a request to de-provision is received within the first 30 days of using the service.