Frequently Asked Questions (FAQs)

Can a client merge volume space and node space? 

No! There is no way to attach node and volume space.

Can the customer resize E2E Block storage?

Customer cannot resize E2E Block storage.

How many Private IPs do the customer get in a VPC?

Every customer get 512 IPs by default per VPC.

What processor do E2E Cloud use for their public cloud servers?

E2E Cloud use either Intel or AMD processors. Please note that processor series/cpu is at the discretion of E2E and its subject to change based on availability.

Is VPN connectivity possible between E2E Cloud and AWS cloud?

Yes. Client has to take Cloud Firewall and VPC in both E2E Cloud and AWS cloud for this to happen.

Is monitoring the instance resources possible?

Yes. We provide basic monitoring of resources like CPU, RAM, Disk and Network stats. We provide Zabbix monitoring tool for the same.

What is the procedure for transferring object storage on GCP to E2E EOS? 

Follow below steps:

1. Install minio client (mc) using the document at https://docs.min.io/docs/minio-client-quickstart-guide.html the mc client needs to be install on E2E to fasten up transfer speeds

2. Enable interoperability mode in the GCP object browser and create a key. please refer to https://objectivefs.com/howto/how-to-get-google-cloud-storage-s3-interoperability-keys

3. Create a bucket on E2E EOS, create and assign keys to the bucket 

4. Setup GCP ObjectStorage on the linux machine as followsmc config host add gcpbucket https://storage.googleapis.com <GCP-Access-Key> <GCP-Secret-Key> --api S3v2
   
a. create a bucket on the GCP console   
b. list the bucket as follows#mc ls gcpbucket

5. Setup E2E EOS on the same machine as follows mc config host add e2e https://objectstore.e2enetworks.net <E2E-Access-Key> <E2E-Secret-Key>   

a. create a bucket on the E2E console 
b. list the bucket using #mc ls e2e

6. Start the transfer as follows
mc cp --recursive gcpbucket/bucketongcp e2e/bucketone2e

What if a client is looking for CDN + WAF? 

The customer can take E2E CDN. For WAF, he can add Bitninja to his instances which has a WAF module. 

How can a client set up CI/CD?

Client needs to do his own CI/CD setup using either GitHub actions assuming his code is on GitHub or using gitlab CI/CD, something like this: https://resources.github.com/ci-cd/. Client has to setup a build process and automate his deployment. 

Is it possible for specific folders only to be included in the backup?

No. This is not possible currently with E2E Cloud. The solution for a client is to use custom scripts which can rsync a folder to EOS (E2E Object Storage).

Is customized backup policy available in Myaccount? 

Customized policies in terms of retention points are currently not possible in E2E CDP backup plan. Client can use EOS where they can configure lifecycle policies: 

https://docs.e2enetworks.com/storage/objectstore/lifecycle_rule.html#setting-lifecycle-rule

How to configure backup? 

Please check the following link for setting up CDP backup from E2E Cloud platform: https://docs.e2enetworks.com/storage/cdpbackup/cdpbackup.html

What processor do E2E Cloud use for their public cloud servers?

E2E Cloud use either Intel or AMD processors. Please note that processor series/cpu is at the discretion of E2E and its subject to change based on availability.

How to Setup DR between Primary and Secondary Data Centers through Saved Image?

Saved image based recovery would involve creation of an image, then transferring the image to a secondary location and then creating a machine from that image. I

If the customer is looking for an actual DR solution, he needs to fire up additional instances in a secondary location, keep the code/DB in sync and flip them via DNS when required.  Saved image based recovery would take anything from 10-12 hours considering a 1 TB C2 plan.

How to Setup DR between Primary and Secondary Data Centers through Saved Image?

Saved image based recovery would involve creation of an image, then transferring the image to a secondary location and then creating a machine from that image. I

If the customer is looking for an actual DR solution, he needs to fire up additional instances in a secondary location, keep the code/DB in sync and flip them via DNS when required.  Saved image based recovery would take anything from 10-12 hours considering a 1 TB C2 plan.

How much time will it take to set up a DR between primary and secondary data center for 1 TB data?

Saved image based recovery would take anything from 10-12 hours considering a 1 TB plan.

Can someone integrate the E2E infra with AWS sage Maker?

AWS doesn't support adding instances from external providers on sagemaker.

What is the option to flip Private IPs?

We can use reserved IP to migrate traffic from one machine to another.

An alternative is to use an E2E LB, where customers can launch an internal load balancer.

Internal Load Balancer: The Internal Load Balancer has only a private IP address and can only route requests from clients over the private subnets only to the backend node that is registered with the Load Balancer.

This can be used to have a permanent IP for your service and the backend can be changed as per requirement. 

Does E2E provide NAT Gateway? What solution does E2E provide for scenarios where client does not want his outgoing traffic to identify the public IP?

All outbound traffic from VPC will have a unique IP for that customer that can be used to whitelist with any other vendors if the customer wants.

For more security, Client can also take a Cloud Firewall with static public IP and connect it with more than one VPC within the E2E Cloud.

This static public IP of Cloud firewall can be used to whitelist with any other vendors if the customer wants.

How to setup SSL VPN on Fortinet Appliance?

Who manages EOS (E2E Object Storage)? 

The customer needs to manage EOS by themselves. 

Can I backup my DB to E2E Object storage?

Yes. Please check this sample MySQL backup script: 

https://docs.e2enetworks.com/storage/objectstore/mysql_backup.html

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