Downtime Delhi Zone-1, Aug 17 2010, 3:25 PM to 3:37 PM as reported by pingdom

Upstream issue at our ISP forced them to re-route us manually. The first pingdom report came in at Aug 17 2010, 3:25 PM IST and the pingdom report for service back up was received at Aug 17, 3:37 PM IST.

This was an un-planned network downtime out of direct control of E2E Networks.
While we strive to inform and update our customers but for un-planned network related downtimes our first focus is to follow up with the ISP(s) to get the issue resolved first.